●These products will be available on “hololive production OFFICIAL SHOP” and “Geek Jack”.
*June 16th(JST) update : Some products are available at Anime Expo 2023! Please check back for news updates on June 16, JST!

●Prices listed include tax.

●Prices and designs may be changed or canceled without prior notice.

●No returns or exchanges can be made with the exception of defective items. If you have received a defective item, please contact the vendor via the inquiry section of the item page.

●At the commencement of sales, access to the aforementioned websites may be impeded due to server traffic congestion.

●Any changes to or announcements regarding items and sales will be posted on the concert website and official Twitter accounts.

●Products may go on resale at a later date.

▼Online Purchases
*Please review the following information before you consider making a purchase.

▼Sales Period
Period 1: 8 PM, April 5th, 2023 – 9 PM, April 24th, 2023 (PDT) *Finished
Period 2: 8 PM, May 10th, 2023 – 2 AM, May 29th, 2023 (PDT) *Finished
Period 3: 8 PM, June 25th, 2023 – 2 AM, July 10th, 2023 (PDT)

* Postscript June 26th (JST):
The third round of merchandise sales will be commenced during “Period 3” mentioned above.
Please note that the merchandise list may differ from “Period 1” and “Period 2” of the sales period.

▼”hololive production OFFICIAL SHOP” Shipping Period
●Period 1: Shipping will begin in early June 2023
●Period 2: Estimated around early September to early October 2023
●Period 3: Estimated around late September to late October 2023

*Note that the date of delivery may vary depending on the customer’s receipt status.

▼”Geek Jack” Shipping Period
Period 2: Estimated around early September to early October 2023
Period 3: Estimated around late September to late October 2023
*Note that the date of delivery may vary depending on the customer’s receipt status.

▼Precautions
●On Period 3, Essentials Pack (3 Types), Snapback Cap, Shoulder Bag, and Embroidery keychain (10 Types) will only be available in limited quantities.

●Limited-quantity items will be unavailable once they are out of stock, even during the sales period.
Also, please note that some of the items are not available in this sales period.

●Please review the following information for hololive production OFFICIAL SHOP customers residing in areas eligible for international shipping and wishing to buy advance shipping items.

▼Delivery and Receipt
●The delivery carrier is DHL.

●Please note that international shipments may take longer to arrive than domestic shipments. For reference, shipments to the U.S. generally arrive in approximately three business days.

●Please follow the rules and regulations for the receiving area. Once orders have been placed, DHL will contact you and ask you to provide any necessary customer information.

●COVER Corporation and its vendors will not be held responsible in the event that you do not receive your items prior to the date of the concert. In such cases, orders cannot be canceled or refunded.

▼Defects
●Should a customer receive a defective item, COVER Corporation and its vendors may not be able to guarantee delivery of the replacement before the concert date due to international shipping.
*For additional precautions, please read carefully the “Legal Information and Notices required by the Act on Specified Commercial Transactions” of this store.